{"id":17684,"date":"2023-12-07T05:14:20","date_gmt":"2023-12-07T10:14:20","guid":{"rendered":"https:\/\/www.comtechadvisory.com\/blog\/amphora-looks-back-and-forwards-after-a-busy-year\/"},"modified":"2023-12-07T05:14:20","modified_gmt":"2023-12-07T10:14:20","slug":"amphora-looks-back-and-forwards-after-a-busy-year","status":"publish","type":"post","link":"https:\/\/www.comtechadvisory.com\/blog\/amphora-looks-back-and-forwards-after-a-busy-year\/","title":{"rendered":"Amphora Looks back \u2026 and forwards \u2026 after a busy year."},"content":{"rendered":"
\n

David Glasspool of Amphora sees value in support outsourcing he told me after listening to the most recent CTRMRadio podcast however, he was quick to point out that Amphora\u2019s support was widely viewed as \u00a0excellent. It was an area that the new Amphora management team had focused on a few years back when they took over, he said. Since then, Amphora had also been building a library of blog articles on its site designed to help with and explain areas like support to users and prospects, he told me. \u201cThe blogs form a growing library of content that help answer inbound inquiries about CTRM software, support, and so on,\u201d he said. David was in a philosophical mood when last we spoke. The new team at Amphora has also succeeded in getting all its users on one branch of the software, he had told me in a previous briefing. This helps everyone \u2013 users, \u00a0clients, prospects, Amphora, and consulting firms \u2013 as it means that everyone is using and addressing a single set of code. As many vendors and users have discovered to their cost, having multiple customized versions in use becomes a total nightmare for support and comes with an… continue reading<\/a><\/p>\n

Continue reading Amphora Looks back \u2026 and forwards \u2026 after a busy year.<\/a>. This article appeared first on CTRM Center<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

David Glasspool of Amphora sees value in support outsourcing he told me after listening to the most recent CTRMRadio podcast however, he was quick to point out that Amphora\u2019s support was widely viewed as \u00a0excellent. It was an area that the new Amphora management team had focused on a few years back when they took over, he said. Since then, Amphora had also been building a library of blog articles on its site designed to help with and explain areas like support to users and prospects, he told me. \u201cThe blogs form a growing library of content that help answer inbound inquiries about CTRM software, support, and so on,\u201d he said. David was in a philosophical mood when last we spoke. The new team at Amphora has also succeeded in getting all its users on one branch of the software, he had told me in a previous briefing. This helps everyone \u2013 users, \u00a0clients, prospects, Amphora, and consulting firms \u2013 as it means that everyone is using and addressing a single set of code. As many vendors and users have discovered to their cost, having multiple customized versions in use becomes a total nightmare for support and comes with an… … continue reading<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"acf":[],"yoast_head":"\nAmphora Looks back \u2026 and forwards \u2026 after a busy year. | Commodity Technology Advisory<\/title>\n<meta name=\"description\" content=\"David Glasspool of Amphora sees value in support outsourcing he told me after listening to the most recent CTRMRadio podcast however, he was quick to\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.comtechadvisory.com\/blog\/amphora-looks-back-and-forwards-after-a-busy-year\/\" \/>\n<meta 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