{"id":17826,"date":"2024-01-29T04:07:37","date_gmt":"2024-01-29T09:07:37","guid":{"rendered":"https:\/\/www.comtechadvisory.com\/blog\/when-the-vendor-isnt-apparently-interested\/"},"modified":"2024-01-29T04:07:37","modified_gmt":"2024-01-29T09:07:37","slug":"when-the-vendor-isnt-apparently-interested","status":"publish","type":"post","link":"https:\/\/www.comtechadvisory.com\/blog\/when-the-vendor-isnt-apparently-interested\/","title":{"rendered":"When the Vendor Isn\u2019t Apparently Interested!"},"content":{"rendered":"
\n

This will be my annual rant about vendor websites and responses. You see, I\u2019m doing a product market sweep project right now and so I get to experience what buyers might trying to find, contact and engage with vendors. First off, let me say that most of the well-known CTRM vendors are easy to find, easy to contact and highly responsive. The majority are. And that really means that if you are not, you are even more handicapped. This last week, I have had the following experiences trying to contact and get responses from a minority of vendors\u2026 Fill out the website contact form \u2013 no one replies. It\u2019s basically a black hole. Call the phone number and am talked to by an automated voice in a foreign language with no option to hear it in English. English remains the language of trading in most places whether you like that or not. I hit \u20181\u2019 every time and took it from there. Emails sent to general email address for sales without any reply. Emails sent to general sales email BOUNCE! \u2013 I called and was given an alternate No phone number listed on website and, in one magical instance \u2013… continue reading<\/a><\/p>\n

Continue reading When the Vendor Isn\u2019t Apparently Interested!<\/a>. This article appeared first on CTRM Center<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

This will be my annual rant about vendor websites and responses. You see, I\u2019m doing a product market sweep project right now and so I get to experience what buyers might trying to find, contact and engage with vendors. First off, let me say that most of the well-known CTRM vendors are easy to find, easy to contact and highly responsive. The majority are. And that really means that if you are not, you are even more handicapped. This last week, I have had the following experiences trying to contact and get responses from a minority of vendors\u2026 Fill out the website contact form \u2013 no one replies. It\u2019s basically a black hole. Call the phone number and am talked to by an automated voice in a foreign language with no option to hear it in English. English remains the language of trading in most places whether you like that or not. I hit \u20181\u2019 every time and took it from there. Emails sent to general email address for sales without any reply. Emails sent to general sales email BOUNCE! \u2013 I called and was given an alternate No phone number listed on website and, in one magical instance \u2013… … continue reading<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"acf":[],"yoast_head":"\nWhen the Vendor Isn\u2019t Apparently Interested! | Commodity Technology Advisory<\/title>\n<meta name=\"description\" content=\"This will be my annual rant about vendor websites and responses. 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